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UK CLOTHING ORDERS

WE MAKE TO ORDER ALL CLOTHING SALES. OCCASIONALLY WE WILL HAVE AN ITEM IN STOCK BUT GENERALLY ALL CLOTHING SALES WILL BE EMBROIDERED TO ORDER.

AS A RESULT WE AIM TO TURNAROUND ALL ORDERS WITHIN 3-5 DAYS BUT ON OCCASIONS & DEPENDING ON THE DAY & TIME OF AN ORDER (Weekends) THIS MAY SLIP TO NEARER 7 DAYS. 

IF IN DOUBT OR YOU REQUIRE A GUARANTEED DELIVERY DATE, PLEASE CONTACT US TO DISCUSS YOUR REQUIREMENTS.


UK POSTAL DELIVERY

DUE TO THE PLETHORA OF DELIVERY OPTIONS AND THEIR RESPECTIVE CHARGES, WE HAVE DECIDED TO STICK TO THE BASIC ROYAL MAIL 48 DELIVERY SERVICE WITH THE “SIGNED FOR” OPTION FOR ALL PACKAGES OR PARCELS WITH A VALUE OF OVER £30.

IF AN ORDER IS URGENT OR REQUIRED FOR A SPECIFIC DATE, PLEASE LET US KNOW. WE ALWAYS ENDEAVOUR TO SHIP AS QUICKLY AS POSSIBLE AND WILL HAVE NO ISSUES SENDING A PACKAGE “1ST CLASS” OR “NEXT DAY” IF IT IS URGENTLY NEEDED.

IF IN DOUBT, CALL US ON 0131 557 0249
*WE STILL RESERVE THE RIGHT TO DECIDE HOW BEST TO SHIP ALL ORDERS.

FOR ALL INTERNATIONAL DELIVERIES

WE OFFER ALL EUROPEAN DESTINATION DELIVERIES THE OPTION OF EITHER STANDARD ROYAL MAIL AIRMAIL* OR THE UPGRADED GUARANTEED TRACKED DELIVERY OPTION.

WE ALSO OFFER THIS OPTION TO OUR CUSTOMERS IN THE USA, CANADA, AUSTRAILIA & NEW ZEALAND. PLEASE SELECT EITHER THE AIRMAIL* OR AIRSURE SERVICE. 

FOR ALL OTHER INTERNATIONAL DESTINATIONS, WHICH AREN'T COVERED BY AIRSURE THIS WILL BE A SIGNED FOR SERVICE INSTEAD.

ALL ORDERS UP TO 250G WILL STILL BE CHARGED FOR AND SENT ROYAL MAIL AIRMAIL.

ALL ORDERS WHICH ARE OVER 2KG IN WEIGHT WILL BE SENT PARCELFORCE WORLDWIDE (GLOBALVALUE SERVICE) WHICH ADDS SUBSTANTIALLY TO THE COST. PLEASE CONTACT US TO ASCERTAIN ANY ALTERNATIVE OPTIONS IF WISHING TO MAKE A PURCHASE WHICH MAY FALL IN TO THIS WEIGHT BRACKET (WATERPRROF & WINDPROOF JACKET IS 1.6KG).
ANY PURCHASES MADE ONLINE WITHOUT PRIOR ARRANGEMENT WHICH EXCEED 2KG IN WEIGHT WILL NOT BE SENT AND ANY MONIES PAID WILL BE REFUNDED.

BREAKABLE GOODS (GLASS) - OVERSEAS DELIVERY OF ANY GLASS OR BREAKABLE GOODS IS AT THE RISK OF THE PURCHASER. THE REGIMENTAL STORE LTD WILL TAKE ALL PRECAUTIONS TO ENSURE SAFE AND INTACT DELIVERY TO AN OVERSEAS ADDRESS, BUT WE DO NOT ACCEPT ANY RESPONSIBILITY FOR ANY BREAKAGES TO ANY OVERSEAS ADDRESS.

* NON ARRIVAL OF GOODS (CONDITIONS)
ALTHOUGH WE HAVE NOT HAD ANYTHING GO MISSING, WE HAVE HAD PARCELS SERIOUSLY DELAYED AND HAVE DISPATCHED REPLACEMENTS ONLY TO FIND THE ORIGINALS EVENTUALLY APPEAR.
AS A RESULT WE DO NOT PROVIDE A GUARANTEED OR A REPLACEMENT OPTION FOR INTERNATIONAL DELIVERIES BASED ON AIRMAIL PARCELS SERVICE OR PARCELFORCE GLOBALVALUE SERVICE.

PLEASE FEEL FREE TO CONTACT US AT ANYTIME TO DISCUSS YOUR DELIVERY REQUIREMENTS.


Tel: +44 (0) 131 557 0249
Email: sales@scottishregimentalstore.com


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